Privacy Policy

Last Updated: 10/28/2024

At Le Ponce, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website. By using our site, you agree to the terms of this Privacy Policy.

 1. Information We Collect
 
- Personal Information: When you make a purchase, sign up for newsletters, or contact us, we may collect personal information, including your name, email address, phone number, and payment details.
 
- Non-Personal Information: We may collect non-identifiable data about your interactions with our website, such as browser type, pages visited, and time spent on our site, to improve user experience.
 
2. How We Use Your Information:
 
- Order Processing: To process and fulfill your orders, including communicating with you about your purchase and delivering our products.

- Customer Support: To respond to your inquiries, provide assistance, and improve our customer service.
 
- Marketing and Updates: If you opt in, we may use your email to send you promotional materials, special offers, and news about Le Ponce.

- Site Improvements: To analyze site usage and improve our website functionality, design, and content based on user preferences and interactions.
 
3. How We Share Your Information

 - Service Providers: We may share your information with trusted third-party service providers, such as payment processors, delivery companies, and IT support, who assist in running our business.

 - Legal Obligations: We may disclose information to comply with applicable laws, regulations, legal processes, or governmental requests.

 - Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4. Cookies and Tracking Technologies

- Cookies: Our website uses cookies and similar tracking technologies to enhance user experience, store your preferences, and analyze site traffic.

- Managing Cookies: You can control cookie preferences through your browser settings. Note that disabling cookies may impact certain site functionalities.

5. Data Security

- Protection Measures: We implement industry-standard security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

 - Limitation: While we strive to protect your information, no online data transmission can be guaranteed as completely secure.

 6. Your Rights

 - Access and Update: You may request access to or corrections of your personal information by contacting us at .

 - Opt-Out: You can opt out of promotional emails by following the unsubscribe instructions included in each email or by contacting us directly.
 
7. Third-Party Links

 - Our website may include links to third-party websites. We are not responsible for the privacy practices or content of these sites. We encourage you to review the privacy policies of any third-party sites you visit.

 8. Children’s Privacy

 - Our website is not intended for individuals under 18 years of age, and we do not knowingly collect personal information from children. If we learn we have collected such information without parental consent, we will delete it promptly.

 9. Changes to This Privacy Policy

 - We may update this Privacy Policy from time to time. Any changes will be posted on this page, with the “Last Updated” date revised accordingly.

 10. Contact Us

 - For questions or concerns regarding this Privacy Policy or our privacy practices, please contact us at: - Email:

- Address: 3133 Ponce De Leon St, New Orleans, LA 70119, USA

 By using our website, you acknowledge that you have read and understand this Privacy Policy.